Reviews and Testimonials

We strive to provide the kind of service that leaves you thrilled, happy, overly satisfied and wow’d in every way.

Read our current reviews from happy clients and please leave your comments, thoughts and review below!

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Average rating:  
 6 reviews
by Doug and Cathy Adkisson on I've Gone Mutts
Peace of Mind

We've been using Heather's services for a year now on numerous occasions. Heather visited our home, met with us and learned about our cat, Zoey, prior to her first visit. We've also met her assistant, Carrie, who we also adore. "I've Gone Mutts" provides a valuable service; it's clear that Heather and Carrie have a genuine love for our pets. We love that our sweet little "Z" can be in her own home where she is most comfortable, and can stick to her normal routine while we are away. You and your pet(s) will love Heather!

by Mary Weber on I've Gone Mutts

The ladies at I've Gone Mutts walk my dog while I'm at work, and on the days she goes to daycare, they pick her up from daycare and transport her safely (in a kennel) back home. It's going great! I get text updates of how my dog is doing, and reminders of when I need to pay for the next set of walks, which is good because I'm forgetful! I've been using their services for about two months now, and I don't see any reason to stop.

by Cindy Sundberg on I've Gone Mutts

Heather is so kind and gave us such peace of mind when leaving our 3 cats for 5 nights. We returned to happy cats and clean litterboxes. She also caught a perishable package that arrived unexpectedly and handled that for us as well. We really appreciate her help and would highly recommend her service.

by Laura S on I've Gone Mutts
Customer

Heather of I've Gone Mutts has provided pet-sitting in my home for both my cat and my dog. This has included overnight stays as well as half hour visits during the day. She has provided food and water, given my cat insulin shots for diabetes, and provided play-time and exercise for my 3-year-old Australian Shepherd Border Collie Mix.

I'm new to the Tri-cities and travel frequently for work, so finding a reliable pet sitter was high on my 'To-Do' list. I'm so glad I found Heather of "I've Gone Mutts!" She is extremely professional and scheduled a pre-meeting prior to the first pet-sitting engagement so that we could discuss the needs of my pets; review her scheduling and payment procedures; and fill out all necessary paperwork (such as a vet release).

She has provided a range of pet care services. Generally, I have had her visit once per week to play with my dog, who is otherwise crated during the day. When I'm out of town, I have had her stay the night to care for both my pets, and I have also upon occasion boarded Kenna the Dog and had Heather visit 2x a day to feed and medicate Xena the Cat. In my experience, Heather is extremely reliable. She is punctual and thorough and provides text or email updates upon request. I am comfortable traveling knowing that she is taking good care of my pets.

by Kathy Garrison on I've Gone Mutts
Extremely Competent and Caring Dog Sitter

For weeks I agonized over leaving our two shih tzu mix dogs at a kennel for the four days we would be in Portland for our Daughter's wedding. I called Heather after picking up her card at the vet and felt comfortable after speaking with her on the phone. After our in home meeting, I felt Confident that she would care for Bobbie and Sophie as if they were her own. I had no worries and was able to concentrate on the wedding. Our dogs were happy and thoroughly enjoyed having Heather spend time with them. I feel confident that I can leave town and have no worries about our dogs and I'm looking forward to another get away! Thank you Heather for the TLC you gave our pups and at a reasonable price!

by Jill Richardson on I've Gone Mutts
Best Pet Sitter Ever!

I can't tell you how incredibly happy I am with your service! And more importantly, my adorable Beagle does the happy dance every time you arrive. Thanks for being such a special part of our lives.